Ordering your Enchanted Jewel is very easy:
Our Jewels are made by hand one by one, we do not work in series so the pieces in our catalog are indicative, thus maintaining their unique and unrepeatable character so they may have variations.
How do I order it?
Check our catalogs and write us indicating which piece you want or how you want it.
Get in touch with us through the route that is most comfortable for you:
Can i customize it?
Sure! Your wish is my command.
You can order any idea you have or customize any part of our catalog on a whim by changing the color, size or shape that you like, as well as the silver or stone ornaments. Ask us your idea without obligation.
How long will my order take to arrive?
Once the order is formalized, it takes between 10 and 12 days to prepare your piece, once it is ready, we will send you photos of the result, if you agree, we proceed to send it. Please note that these deadlines vary depending on the volume of work at that time. We are a small workshop and we work slowly and carefully, if you need your piece for a gift or a specific date, let us know.
How do I make the payment?
To formalize your order it is necessary to pay at least 50% of the total order in advance through account deposit or bank transfer. Once satisfied with the finished piece, the rest of the order will be paid. If the order does not finally meet your expectations, we will refund you money.
How does my shipment arrive?
We ship wherever you want through state mail. They usually take between two and three days from the day of shipment and have a code that you can request from us to follow up on; packages are certified and insured.
* Shipments within the peninsula have a minimum amount of € 4.00 and are subject to price increases depending on the volume and size of the package to be sent. We will give you the final price when ordering.
* Cash on delivery: if you prefer to pay upon arrival of your package, the order will have an additional cost of from € 8 (the price may vary depending on the volume and size of the package to send).
I have a business and I'm interested in your product
If you are interested in our crafts for your business, we are at your disposal with all the items in the catalog. We offer you super flexible sales conditions, speed and seriousness in the management of your orders, as well as exclusive collections only for your store. Ask us for a quote without obligation and contact us with any questions.